ITR Project Managers take pride in delivering focused, quality customer service from receipt of material for translation to delivery of the translated product.

The following steps are included in the process:

• before translation starts the project manager examines the source text to be translated
• project planning involves selecting specialised resources while keeping a close eye on the schedule
• regular status reporting keeps the client up to date on project progress with early detection and resolution of potential issues
• application of ITR's translation quality assurance procedures at key milestones
• after translation the Project Manager controls the quality check on the final deliverables
• we offer a retrospective where we discuss the completed project with a view to streamlining and improving future projects