ITR are honoured to have provided laptop hire services and IT support to many businesses around the UK, supporting them as they responded to the Coronavirus restrictions and adapted to a new way of working. With 20 years’ experience of providing temporary IT installations for a variety of needs, ITR are well placed to support businesses of all sizes throughout the pandemic.
Co founder and CEO of ITR, Sharon Reynolds said: “The onset of the uncertainty caused by the pandemic hit us all hard, on both a business and personal level. The wheels of innovation at ITR were running at breakneck speed during the initial phases of disruption, as we pivoted to support the businesses who needed us. Laptop computers were in huge demand, and with a stock of over 1000 laptops, we were in a great position to help. Although, simply stocking what they needed didn’t go far enough—so we created the Rapid Deployment Service. This enabled customers to hire laptops and receive them within a matter of hours, with all the necessary software installed and a dedicated technical support package for the ultimate peace of mind.”
ITR Technical Operations Manager, Jon Griffin
During the first few weeks of disruption, ITR supplied hundreds of businesses with laptop hire services and IT equipment rental packages, so their staff could work as effectively from home as they could in the office. In addition to laptops, ITR provided monitors, peripheral accessories, printers and much more. We helped UK businesses move their staff workstations from the office to the home with minimal disruption.
Whilst the type of businesses we’ve supplied is broad—a couple of key sectors relied on support from ITR on a much greater scale.
For obvious reasons, the NHS required a rapid influx of resources, not least in IT technology. We’re proud to have supported numerous NHS trusts with laptops and desktop computers during their most challenging time in living memory.
The education sector was also turned upside down, with students sent home and summer exams disrupted. It was a privilege to be able to support numerous educational institutes, from schools and universities to corporate training providers and national examination boards, so they could continue to provide the education our young people deserve and need.
Minesh Chikniwala, Chief Information Officer at the University of Bedfordshire: “ITR fulfilled a last-minute request to supply 100 laptops to support our students who were working from home. The seamless solution provided through their rapid deployment service meant our students quickly received the technology they urgently required. ITR’s customer service was excellent, the speed of delivery and ongoing technical support relieved a lot of stress and anxiety at a time of much uncertainty.”
Paul Robinson, founder of CIPS training provider, T2P: “We’ve been working with ITR since 2019 and couldn’t be happier with their level of service. ITR supplies us with at least 80 laptops per exam series, supported by onsite and remote technicians. Since partnering with ITR, we’ve held exam events for over 2000 candidates, which have all been an unquestionable success. I would recommend ITR to anyone looking for laptop hire and event network connectivity.”
Sharon added: “The level of support we offered to essential industries eliminated their technical headaches and enabled them to concentrate on what they do best. Unparalleled customer service has always been at the heart of everything we do at ITR—a philosophy that’s never been more relevant than during these uncertain times. We tailored our packages to support each client’s specific needs, with a highly flexible approach to pricing, delivery and technical support.”
“We’re proud that many businesses who enlisted our services during the initial stages of the pandemic, still lean on us for laptop hire and IT support. Even though we enabled rapid deployment and worked at pace, our solutions were never simply a quick-fix and always had longevity at the heart of their creation.”
“If you need to temporarily upscale your business IT infrastructure, our team has a laptop hire or IT support package which will facilitate your businesses transition back to normality. Whatever you need, please get in touch and one of our team will be happy to assist.”